Founded in 2007, Wilkins is a fast-growing, technology-driven company revolutionising the education system in India. We are focused on creating sustainable value added services through unique ideas and innovative solutions. Our innovative products and solutions transform the lives of hundreds and thousands of children every day. We understand the way people learn in this education landscape, which is continuously evolving. Our partnership with the global education community enables student and institutional success, leveraging ground-breaking technologies and services. We continue to evolve our platform and network of products and services, adding exclusive features and capabilities to meet your challenges and needs in the most perfect way. The technology-driven platform of Wilkins enables innovation and adds values to our customers.
It’s the responsibility of every educational institute to make sure that its students and faculty members are fairly treated in all the activities at different times. Unfair treatment of institute stakeholders can badly affect the reputation and output of the institution. Even if these institutes follow egalitarian principles, there are chances for grievances from its stakeholders. In such cases, an impartial, transparent and confidential method should be opted by the authority to solve the issue. Wilkins Grievance Redressal Mechanism is the new age grievance cell designed for the registration and disposal of grievances online. Wilkins GRS is meticulously designed in accordance with the new AICTE directive on the mandatory implementation of online grievance redressal technology for the effective tracking and monitoring of grievances. The function of grievance redress system is to look into the complaints lodged by any aggrieved person, and fix it promptly.
Wilkins Grievance Redressal System as per AICTE norms is also empowered to look into the matters of academic and non-academic dissatisfaction of institute stakeholders and to take necessary action to solve the problem. This online grievance administration resolve complaints of students and other stakeholders providing immediate access and hassle free recourse. Wilkins GRS helps to establish a structured interaction with the complainants to elicit information and to fix the problem taking necessary action ensuring 100% transparency in the grievance handling procedure.